Tracey has worked in the built environment, asset management, and facilities management for over 25 years, with experience spanning local authorities, private estates, and international projects. In recent years, she has focused on the education sector. After serving as an Estate Manager for a multi-academy trust (MAT) overseeing 30 schools, she now runs her own consultancy, supporting schools and trusts in adopting a more strategic and practical approach to managing their estates.

Tracey is also publishing a book on managing an education estate — a practical guide designed for everyone involved in the process, from site staff to CEOs. It’s the kind of resource she wished had been available when she first took on that responsibility.

Ben brings a wealth of cross-sector experience to the role. He re-joins Schools North East following five years at the Department for Education, where he primarily led on stakeholder engagement working closely with the sector to ensure that strategy was developed with schools, trusts, and local authorities. He also served as Policy and Strategy Lead for the ‘Maximising Value for Pupils’ programme, which was launched to tackle systemic challenges at a national level. 

Pauline joined Schools North East in July 2017 as Business Manager and was appointed Deputy Director in 2020. She also leads the National Network of Special Schools for School Business Professionals (NNoSS), a network representing 400 schools in the specialist sector across England.

Prior to joining Schools North East in 2017, Pauline was a School Business Manager and has more than 25 years experience of working in education.  She has a wealth of knowledge with an in-depth understanding of the challenges faced by schools and is committed to making a difference to the learning chances of all pupils.

Pauline is also experienced in school governance having served on various governing bodies and is currently a trustee of a special school trust and a committee chair.  She has an MBA in strategic leadership and is a Fellow of the Chartered Institute of Management.

Lisa has over 20 years’ experience in the education sector as a teacher, senior leader, advisor and educational consultant. She has worked across schools of varying size, age phase, Ofsted status and management structure, giving her a broad and strategic understanding of the challenges and opportunities within education.

Lisa has always had a deep passion for working with children with SEND (Special Educational Needs and Disabilities). She specialised in SEND during her four-year BEd teacher training, is neurodiverse herself, and is a parent to two children with special needs (now teenagers). This gives her a uniquely rounded insight into the education of SEND pupils, from the perspectives of being an SEND pupil herself, an educator, a parent, and a consultant, and informs all her work in schools.

As an advisor with local authorities and school partnerships, Lisa has supported schools with improvement strategies and led large-scale projects designed to enhance outcomes for young people. This includes involvement in the London Schools Excellence Fund project in collaboration with the Mayor of London.

Drawing on her extensive experience in education, Lisa co-founded Wall Art by Promote Your School to bridge the gap between education and design. Today, she works closely with schools, colleges and universities in a consultative capacity, leading on educational strategy and project development to ensure that every solution is rooted in a deep understanding of how schools operate and what educators truly need.

Having worked with thousands of schools over the years, Lisa brings unrivalled insight into the sector and is passionate about helping educational organisations transform their visual environments. She works with schools, colleges, and universities to ensure their physical spaces reflect their ethos, support their improvement priorities, and positively influence how students, staff, and visitors experience the setting every day.

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